System Operation Engineer (On-site)

Our Client

A well established European based company specialized in Automation Solutions System

Responsibilities

  • Single point of contact between customer and back office level 2 support team located in Malaysia.
  • Provide regular system inspection & maintenance service on site.
  • Must try the best to recover the system in the shortest reasonable time.
  • Must respond to Customers’ concern and complaints in an adequate manner.
  • Providing on-site assistance and support to the customers for the system installed.
  • Assist in commissioning and deployment during the project implementation phase.
  • Record incident / problem in CMMS.
  • Adequate trouble-shooting skill and has the capability to rectify the problem individually before engage level 2 support.

Requirements

  • Bachelor’s degree in Computer Science/ Information Technology or equivalent.
  • Preferable Knowledge and Experience in Oracle Forms and Reports, Oracle database
  • Strong analytical and problem-solving skills.
  • Proactive with a strong customer and team focus.
  • Working experience in an automated material handling system is an added advantage but not essential.
  • Possess adequate troubleshooting skill and capability to provide training if needed.
  • Must be a highly motivated and innovative team player.
  • Proficiency in English & Mandarin & Bahasa Malaysia.
  • Independent and able to work under pressure, over time and odd hours to resolve the problem on site.
  • Must be willing to travel and work in Beijing, China for a long duration.

Due to the volume of applications, we regret only shortlisted candidates will be notified.

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Job Details

  • Location: Beijing, China
  • Seniority: Associate
  • Industry: Logistics and Supply Chain, Industrial Automation, Mechanical or Industrial Engineering
  • Employment Type: Full-time
  • Job Functions: Customer Service, Information Technology
  • Salary: RM7k – RM8k per month

Consultant’s Contact

Gan Wei Ping | wpgan@vhrconsultancy.com
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