Customer Care Engineer

Our Client

Our client is an MNC from Denmark specialized in drying equipment and also a total solution provider.

About Your Role

Requires 70% of travelling around South-East Asia explore the market and maintain the existing clients.

Your Responsibilities Will Include

  • Nurture the relationship with our customers/ partners in ASIA
  • Promote the company’s solutions and responsible for exploring new opportunity within the ASIA market
  • Weekly/ monthly reporting activities, and progress to the Regional Sales Manager in MY
  • Actively involves in sales strategy and execution planning
  • Responsible for the sales target as well as meeting the yearly target
  • Coordination works with other within company’s entities.


  • Must possess at least a Bachelor degree in Mechanical Engineering/
  • Process Engineering/ Chemical Engineering or equivalent.
  • Minimum 3 Years of working experience, with exposure knowledge of either meat by-product rendering, agriculture/food processing based industries, municipal and industrial sludge, particularly in industrial dewatering system related business, or/and from a position with an equipment manufacturer
  • Familiar with both Asian Culture and western business mentality
  • Good knowledge of machine gearbox, bearing, conveyor, condensate system, Johnson joint and others
  • Knowledge of electrical and instrumentation will be added advantage
  • A team player with high integrity, good communication and interpersonal skills and the ability to engage effectively at all level
  • Possess positive working attitude, resourceful, independent and able to work under pressure on at a fast pace and dynamic environment
  • Possess own transport and willing to travel
  • Proficient in written and spoken English and Chinese
  • Posses good communication and interaction skill
  • Able to work independently with minimum supervision

This position is open to Malaysian applicants only. Due to the volume of applications, we regret only shortlisted candidates will be notified.


Job Details

  • Location: Subang, Malaysia
  • Seniority: Mid-Senior Level
  • Industry: Processing Equipment Manufacturer
  • Employment Type: Full-time
  • Job Functions: Sales and Customer Service
  • Salary: RM 5,000 to RM 6,000 per month

Consultant’s Contact

Alex Ng |