Sales Support Engineer (Industrial Automation)

Our Client

A European based company that offers advanced automation systems based on PC-based control technology.

Job Summary

Technical Sales Support

  • To understand Client RFQ for their application
  • Propose a suitable solution based on client requirement and needs
  • Stay up-to-date with the company’s new products and its features
  • Perform SWOT and market analysis and work with the Sales Team to develop specific sales strategies
  • Provide information and support to help the salesperson to achieve their sales target
  • Provide troubleshooting assistance for customer orders, account statuses and relevant problems

Operation Sales Support

  • Execute customer PO
  • Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
  • Manage sales tracking tools and report on monthly sales and order
  • Keep a record of sales and order trends
  • Respond to customer enquiry via phone call and emails
  • Liaise with logistics department on the delivery
  • Assist in marketing events and activities


  • Preferably a Degree or Diploma in Engineering, Industrial Automation or related field
  • 1-3 years experiences in sales support for industrial automation
  • Good knowledge of the Malaysia industrial automation market will be an added advantage
  • Proactive, self-starter, think out of the box and team-oriented

This position is open to Malaysian applicants only. Due to the volume of applications, we regret only shortlisted candidates will be notified.


Job Details

  • Location: Selangor
  • Seniority: Associate level
  • Industry: Mechanical or Industrial Engineering, Industrial Automation, Machinery
  • Employment Type: Full-time
  • Job Functions: Engineering, Manufacturing and Production
  • Salary: RM 3,000 – RM 4,000 per month

Consultant’s Contact

Vivian Tan |